Customers that have multiple insurance products from one insurance provider tend to be more loyal and have a higher probability to be a life long customer. Therefore you want to improve the impact of your cross-sell suggestions. These have to be spot-on and relevant to the needs of the individual customer. You want your customers to feel understood and helped by your services. This solution empowers you to dive deeper into the needs of your individual customers and applicants and make relevant cross-sell recommendations.
MAKE A RELEVANT OFFER
Increase cross- and upselling by communicating highly relevant and personalized recommendations. The offers are carefully selected for each customer, based on their needs and behavior. Guide your applicants in finding the perfect insurance product matching their needs and wants.
PERSONALIZATION VIA MULTIPLE CHANNELS
Recommendations can be embedded in a variety of channels. Provide your customer service center with personalized recommendations, personalize your mailings and optimize the customer journey. Your customers will appreciate your understanding.
INCREASE CONVERSION RATE BY A PERFECT TIMING
Timing is everything. Sending an offer at the right time will increase the probability that the customer will convert on the proposed offer. Schedule your mailings at moments with the highest predicted conversion rate and be of relevance to your customers.
Get in contact with our Business Development & Solution Expert
I'm looking forward to brainstorm about the possibilities of Personalized Recommendations in your organization. Don't hesitate to get in touch!